FAQ

What are the products made of?
Our products are made from PLA, a biodegradable thermoplastic.

What is PLA?
PLA is a modern material produced from renewable plant-based sources. Unlike many traditional plastics, it is not derived from petroleum and uses raw materials of natural origin.

Is PLA durable?
Yes. PLA combines lightness with good structural strength, allowing the creation of firm, detailed, and durable pieces suitable for everyday use.

Are the pieces lightweight?
Yes. One of PLA’s main characteristics is its lightness, which makes the pieces comfortable for daily use without compromising their structure.

Is the material vegan or cruelty-free?
Yes. PLA is considered cruelty-free and vegan, as it does not use animal-derived ingredients and does not involve animal exploitation in its composition.

Why use PLA instead of conventional plastics?
PLA is a more modern alternative to petroleum-based plastics. It allows the creation of resistant and highly detailed pieces using a plant-based material.

What payment methods do you accept?
We accept the payment methods available at checkout during the purchase process.

What is the shipping cost?
Shipping costs are calculated based on the total order value and the delivery address during checkout, before the purchase is confirmed.

How are orders shipped?
International orders are shipped through Brazilian Post (Correios) using the standard international shipping service.

Where can I receive my order?
We ship worldwide.

How long will my order take to arrive?
International delivery usually takes between 18 and 25 business days, depending on the destination country and local customs processing. The delivery time starts after payment confirmation and order dispatch.

What is the return policy?
Returns may be requested within 15 days after receiving the product.

What should I do if the product arrives damaged?
Please contact us at [email protected] , and we will arrange a replacement.